IT Support and Maintenance

IT-Drift

Ultiro monitors your IT environment 24/7 via remote connection and make our technologies at your disposal in accordance with a predetermined schedule and agreed efforts. We take responsibility from design to execution of your critical IT systems and applications and make sure that they are always available.

Network

Let us look at the network. We deliver, maintain and are responsible for business-critical network environments with high requirements for availability, uptime, security and redundancy. If a problem arises, one of our network technicians will come to you and solve it. We have the hardware and knowledge for a carefree network.

Business Systems

We help you get started and work efficiently with business systems.

Database

We help optimize your database operations based on your applications and systems.

Continuous backup

With our server solutions you have daily fresh backup of all the important data you may need.

Hosting & Server-services

We provide customized hosting solutions and server services to companies as needed and intended. We stand for expertise and advice, and deliver large as well as small and simple solutions. Virtual Private Server (cloud server), Dedicated server, hybrid environment (your systems linked to the cloud for increased capacity) and co-location tailored to your business needs.

Virtual server

We help you get started with a flexible, scalable, quality-assured and cost-effective hosting service.

Storage

In order to meet your performance, capacity and budget requirements, we offer a wide range of storage options.

Server Hosting

We offer stable and high-performance server hosting so that your IT operations work smoothly.

User Support

We become your point of contact and take overall responsibility for your IT issues. We guarantee the best service in the fastest possible time.
 

Remote Support

Ultiro Helpdesk is the first point of contact when the user experiences problems with their IT environment. In most cases, the Helpdesk solves users’ client problems directly, either by guiding the user over the phone or by connecting via the Internet and remotely controlling the user’s computer.

On-site support

Ultiro Helpdesk & support solve many problems through remote support. In cases where the problem cannot be solved via remote control or if the problem on the user’s PC is caused by the customer’s server then the local technician can take over. Ultiro Helpdesk will then send out technicians on site.

IT-Security

New technology enables traditional professional criminals to commit crimes on the Internet. The number of cases where small business owners have been tricked online has completely exploded over the past year. But it is possible to protect yourself before damage is done. Ultiro offers protection for data in the cloud and hybrid cloud. Protected from internal and external threats in transport as well as at rest.